Privacy Policy

(Last updated August 29, 2025)

Our Privacy Policy forms part of, and must be read in conjunction with, our Website Terms and Conditions. We reserve the right to change this Privacy Policy at any time.

We respect the privacy of our users and every person who visits our sites https://edxevents.com/. Here (“we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy in accordance with the General Data Protection Regulation (GDPR – European regulation) and the Personal Data Protection Act (PDPA – Singapore Regulation). If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at hello@edxevents.com.

When you visit our Website https://edxevents.com/ and use our services, you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we describe our policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue the use of our Websites and our services.

This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations, specifically with the GDPR (General Data Protection Regulation – European regulation) and the Personal Data Protection Act (PDPA – Singapore Regulation).

This Privacy Policy applies to all information collected through our Websites, and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the “Websites”).

About Us

Based in Singapore, EDX was founded by a group of B2B event professionals with more than 10 years of industry experience. They wanted to prove that events are not just about learning and networking – that senior-level events can also be creative, purposeful and more fun than just listening to presentations.

EDX creates not only corporate events but also business intelligence and customized platforms to convert leads and contacts into real deals. EDX believes that a perfect mix of event solutions that suit the client’s needs could impact not only its bottom line, but also the brand experience.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

What Information do We collect?

The personal information you disclose to us
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Websites, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Websites, the choices you make, and the products and features you use. The personal information we collect can include the following:

  • Personal Data. We collect your first and last name, email address, company, job title, postal address, phone number (office number and mobile number), and other similar contact data.

  • Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.


Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Websites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Websites, and other technical information.

If you access our Websites with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address. This information is primarily needed to maintain the security and operation of our Websites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

Information collected from other sources
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook, Instagram, Twitter), as well as from other third parties.

If you have chosen to subscribe to our newsletter, your first name, last name, and email address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.

Payment information
Your credit/debit card or payment information will be processed by the payment platforms available on the Websites, which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the services. We reserve the right to contract any payment platform available in the market, which treats your data for the sole purpose of processing the purchase of services.

Google Analytics
We use Google Analytics provided by Google, Inc., USA (“Google”). These tools and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies.

The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the Google Analytics collection of data to enhance the Websites and improve our service.

Please consult Google’s privacy policy here: https://policies.google.com/privacy

Social Media
On our Websites you will find links and functions linked to different social networks, in which you can share your information.

It is advisable to consult the privacy policy and data protection terms of each social network used on our Websites.

Consent

By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree to the collection, use, and disclosure of your personal information in this way, please do not provide us with any personal information, and please do not use the Websites.

How do We use your information?

We use your personal information collected via our Websites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

  • To facilitate account creation and logon process.

  • To send you marketing and promotional communications.
  • To send administrative information to you.

  • To fulfill and manage purchases, orders, payments, and other transactions related to the Websites.

  • To post testimonials with your consent.

  • To request feedback.

  • To protect our Websites.

  • To enforce our terms, conditions, and policies.

  • To respond to legal requests and prevent harm.

For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and evaluating and improving our Websites, products, services, marketing, and your experience.

How long do We keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.

How do We keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Websites is at your own risk. You should only access the Websites within a secure environment.

Will your information be shared with anyone?

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats to safety, illegal activities, or as evidence in litigation.

  • Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

  • With your Consent. We may disclose your personal information for any other purpose with your consent.

 

International Data Transfers

Our servers are located in Singapore. If you are accessing our Websites from outside Singapore, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

If you are a resident of the European Economic Area (EEA), then these countries may not necessarily have data protection or other laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.

Your Privacy Rights

You have certain rights under data protection laws in relation to your personal information, including the right to:

  • Request access to your personal information.

  • Request correction of your personal information.

  • Request erasure of your personal information.

  • Object to the processing of your personal information.

  • Request restriction of processing your personal information.

  • Request transfer of your personal information.

  • Withdraw consent at any time where we are relying on consent to process your personal information.

If you wish to exercise any of the rights set out above, please contact us at hello@edxevents.com.

Do We make updates to this Policy?

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

How can you contact Us about this policy?

If you have questions or comments about this Privacy Policy, you may contact us at hello@edxevents.com.